Roles and Responsibilties
- Promote departmental policies, programmes and activities towards the formation of a positive image through strategic and effective promotion and publicity.
- Encourage participation and increase appreciation as well as provide public understanding of the department’s policies, programmes and activities more effectively.
- Manage corporate communication with the media and plan media action plans in the dissemination of information efficiently to meet the timelines and objectives of the department as a whole.
- Act as a spokesperson for the department in conveying information related to facts and situations related to the department WITH THE PERMISSION OF THE HEAD OF DEPARTMENT.
- Monitor and evaluate media coverage and its impact on current developments in the agency as well as provide feedback on issues raised.
- Manage feedback on issues involving the image of the department as well as establish relationships with the media in correcting misconceptions or perceptions.
- Serves as an advisor in the field of corporate communication and media management relations as well as protocols for planning and advising top management on corporate communication strategies.
- Act as a media coordinator and be part of the department’s management.
- Responsible for planning and implementing event management action plans for official activities in the department in relation to promotion, publicity and campaigns with the media.
- To establish and cultivate good relations with local and foreign media on an ongoing basis to determine the target to get a picture or real information about the organisation that involves current policies and developments.
- As the department’s client complaints coordinator in management meetings.
- Carry out relevant duties in the field of Corporate Communication, management and media relations as directed by the head of department from time to time.
